Paper can look clean
Utility bills, statements and screenshots can be borrowed, edited or generated without proving the applicant lives there.
Solution
Live proof at the address, before money moves.
One question for lenders, mortgage providers and credit issuers: can this applicant get inside the address they gave you?
Secure link by textNo app to downloadAbout 70 secondsPass, Refer or Fail
The problem
A bill proves an address exists. Not that the applicant can get inside.
Address fraud becomes commercial risk when a case reaches approval, drawdown or payout. DoorID gives the lender a live address-control step before that point.
IDV has a different job
Document and liveness checks help with identity, but they do not answer the property-access question.
DoorID adds the missing control
They follow a short guided check on their phone, at the address. About 70 seconds. You get Pass, Refer or Fail, with the evidence.
How it works
Send a link. They do the check. You get the report.
DoorID is designed to sit beside existing IDV, credit and fraud checks rather than replace them.
01
Send a link
You send the applicant a secure link by text.
02
They do the check
They follow a short guided check on their phone, at the address. About 70 seconds.
03
You get the report
Pass, Refer or Fail, the reasons, and a simple PDF.
Where it helps
Use DoorID only where the extra step is worth it.
This is a targeted fraud-control step, not something every low-risk applicant should have to complete.
| Moment | Problem | DoorID outcome |
|---|---|---|
| Before drawdown or payout | The application looks clean, but address confidence still matters. | Live address verification before funds move. |
| Higher-risk broker traffic | The lender needs a consistent extra control across introducers. | Repeatable journey and reviewable result. |
| Fraud review | Teams need more than files, judgement and inconsistent follow-up. | Pass, Refer or Fail with reasoned evidence. |
| Repeat lending or account changes | Address risk may have changed since the original application. | Fresh access signal where risk justifies it. |
| Collection and home delivery | The car may never leave the forecourt. | Proof the customer is with the vehicle, on the forecourt, before payout. |
| AML onboarding | Two proofs of address, both easy to fake. | One live check instead of two documents. |
| Handset delivery | Phones sent to addresses the customer can't get into. | Proof of access before you ship. |
| New movers | No bill in their name yet. | Live proof they can get in today. |
Next step
Which address do you wish you'd checked?
A focused first deployment is easier to approve, support and measure than a broad rollout.