The link is theirs
A secure link to the applicant's phone, which expires.
Address check
Proof your applicant was at the address.
They record short live videos at the address on their own phone, ending inside, and we check it's them, there, now, then send you the result with an evidence pack.
What it proves
Checked against the address they gave you
The result is tested against the address on the application.
They walk inside, live
Live proof they walked inside the address.
Stronger than a bill
A bill, statement or screenshot can be faked. Walking inside the address is far harder.
A clear answer
Pass, Refer or Fail with the reasons, not a data dump.
A report you keep
One simple PDF with their photo, licence and location. Deeper evidence stays locked and logged.
When you use it
Before you lend
The person and the property, together.
Place it at the decision point.
The right friction arrives just before a consequential action—approval, payout, drawdown or collection—inside the journey you already operate.
The customer’s part
Ten seconds of your time. About 70 seconds of theirs.
You press Send. The customer gets a text with a link.
At the address, they follow a short guided check on their phone. About 70 seconds.
You get Pass, Refer or Fail, with the reasons and the report.
Sample evidence pack
Address checkPassFictional example
Questions
What does the applicant have to do?
They follow a short guided check on their phone, at the address. About 70 seconds. There is nothing to download.
Does it work in flats?
Yes. Flats have their own capture steps. DoorID proves access to the address, not which floor. Unclear cases go to Refer, not Pass.
Can't they just send an old photo of their door?
No. Everything is captured live in the browser at the time of the check, and checked against where the phone actually is.
What does the lender receive?
A clear Pass, Refer or Fail outcome with the reasons behind it, together with a tamper-evident evidence pack supporting the result.
Address check